Mercure Grand Jebel Hafeet - Al Ain

Jebel Hafeet, Al Ain, United Arab Emiratesshow map
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Highlights
8
FabulousBased on  626 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in United Arab Emirates

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Overview

The pleasant Mercure Grand Jebel Hafeet Hotel is located in a leisure area of Al Ain. Behind the historical facade of Mercure Grand Jebel Hafeet Hotel lies contemporary interior.

Guests can find a palace, a college and a museum as well as palm trees and lakes near the hotel, while Hili Fun City is 24 km away from the property. There are a fun park, a stadium and a zoo in the area.

Mercure Grand Jebel Hafeet Hotel offers a breathtaking view to its guests.

Al Ain airport is about 30 minutes by car.

Rooms

Rooms at Mercure Grand Jebel Hafeet Hotel feature modern touches such as individual climate control, wireless internet, a living area, a work desk and a telephone. Some rooms at Mercure Grand Jebel Hafeet Hotel have a view over the sea. Bathrooms come with a bidet, a shower cap and a clothes hamper.

Eat & Drink

Breakfast is offered in the bar every morning. The restaurant menu features French dishes. At the welcoming poolside bar guests will enjoy a selection of coffee and cocktails.

The hotel offers a buffet breakfast at the price of AED 75 per person per night. 

Services

The property offers computer equipment, a meeting room and a copier for business needs.

Relax

Beauty therapy, pedicure and massage are available on site. Mercure Grand Jebel Hafeet Hotel provides a gym, gymnastics classes and a jogging track to help guests keep fit.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   5.  Number of rooms:   124.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant

Cafe

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Cycling
  • Tennis court
  • Badminton
  • Volleyball
  • Bocce
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Squash
  • Archery

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Restaurant
  • Cafe
  • Poolside snack bar
  • Dinner
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • City view
  • Golf view
  • Pool view

Room features

  • In-room air conditioning
  • Free in-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Al Ain (AAN)15.5 mi
Al Maktoum (DWC)67.8 mi
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Reviews
7.6
FabulousBased on  626  reviews

Rating by category:

9.0
Rooms
5.0
Service
  • 8.8
    Superb

    We like this place. The staff is friendly and the hotel itself is very peaceful due to its location.

    The buffet dinner at the Belvedere is a lot more expensive on Fridays. And the tourist tax is enormous (1.16 %).

  • 10.0
    Exclusive

    Exellent facilities and friendly staff.

    The fact that the swimming pool closes at 06:00 and only opens at 09:00.

  • 9.6
    Exclusive

    The view over Al Ain was lovely, The staff very good. Nice place to spend the night.

    Not a large selection of eating places..But the restrant was very good

  • 6.2
    Good

    Situated on the top of Jebel Hafeet, it has a wonderful location. It is a great hotel from which to visit the National Museum, the Palace Museum, the camel market and the Oasis.

    We were not informed that there was a wedding on in the hotel, which limited our use of the pool, and resulted in the cancellation of the advertised BBQ by the pool. The room we were allocated ( after requesting non-smoking) smelled of stale cigarette smoke, resulting in us having to move to another room

  • 7.0
    Very good

    The setting is fabulous. Checkout was simple and the buffet BBQ was delicious

    The pool, bathrooms & bar need a desperate uplift & update. We only had the choice of the buffet on our first night which was okay.

  • 9.6
    Exclusive

    Lovely views, great place from which to visit Oman. Fabulous pools, slides and poolside bar. Gym, sauna, crazy golf and good breakfast...very reasonable price if you book on line!

  • 6.6
    Good

    the wether, location and view.

    too much kids shouting at the pool

  • 8.8
    Superb

    Great location. For drivers, its great just to drive up the mountain, I can imagine it becoming an international destination just for keen drivers to time themselves driving up Jebel Hafeet.

    It is a remote location and they did not even have paracetomol

  • 9.0
    Superb

    Good location, good views, nice staff, good recreation facilities (mini golf, table tennis)

    You need to pay extra for several things, e.g. pool.

  • 6.6
    Good

    View of Al Ain City from the hotel at the top of the Hafeet mountain.

    Gym is very poor and equipment are very old and lack maintainance.

  • 6.6
    Good

    The slides are delightful and the pool was nice and warm.

    The food quality has gone down immensely. I did not enjoy my meals there at all. No fresh fruits or cereals for breakfast. The international buffer was awful - not enough variety and whatever was available did not taste good. How can you go wrong with tandoori chicken? Also, tje pool bar was closed at 6pm! It used to be open till much later. There was no barbecue dinner near the pool at that was always the best experience - dining under the stars and looking out below the mountain.

  • 7.0
    Very good

    Please improuve the breakfast menu

  • 8.2
    Fabulous

    Location is excellent, very tranquil. The hotel rooms are lovely - we had 2 adjoining ones.

    The food outlets are all quite poor. While buffet breakfast is adequate, the availability of a good restaurant for a family evening meal is poor. We have previously eaten at the Belvedere and were very disappointed. This time we ordered room service which filled our stomachs but was pretty poor quality.

  • 10.0
    Exclusive

    The staff were extremely forthcoming and very easy to deal with. . All in all, a wonderful experience!

    A suggestion would be to add up more staff at the time of checkout to ease the traffic at that time

  • 8.8
    Superb

    The children watersliding

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Highlights
8
FabulousBased on  626 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in United Arab Emirates

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Al Ain (AAN)15.5 mi
Al Maktoum (DWC)67.8 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
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