Mercure Grand Jebel Hafeet - Al Ain

Jebel Hafeet, Al Ain, United Arab Emirates, 0  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Grand Jebel Hafeet - Al Ain

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Overview

The pleasant Mercure Grand Jebel Hafeet Hotel is located in a leisure area of Al Ain. Behind the historical facade of Mercure Grand Jebel Hafeet Hotel lies contemporary interior.

Guests can find a palace, a college and a museum as well as palm trees and lakes near the hotel, while Hili Fun City is 24 km away from the property. There are a fun park, a stadium and a zoo in the area.

Mercure Grand Jebel Hafeet Hotel offers a breathtaking view to its guests.

Al Ain airport is about 30 minutes by car.

Rooms

Rooms at Mercure Grand Jebel Hafeet Hotel feature modern touches such as individual climate control, wireless internet, a living area, a work desk and a telephone. Some rooms at Mercure Grand Jebel Hafeet Hotel have a view over the sea. Bathrooms come with a bidet, a shower cap and a clothes hamper.

Eat & Drink

Breakfast is offered in the bar every morning. The restaurant menu features French dishes. At the welcoming poolside bar guests will enjoy a selection of coffee and cocktails.

The hotel offers a buffet breakfast at the price of AED 75 per person per night. 

Services

The property offers computer equipment, a meeting room and a copier for business needs.

Relax

Beauty therapy, pedicure and massage are available on site. Mercure Grand Jebel Hafeet Hotel provides a gym, gymnastics classes and a jogging track to help guests keep fit.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   5.  Number of rooms:   124.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Cycling
  • Tennis court
  • Badminton
  • Volleyball
  • Bocce
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Squash
  • Archery

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Dinner

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cots
  • Paid babysitting/ Child services
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • City view
  • Golf view
  • Pool view

Room facilities

  • In-room air conditioning
  • Free in-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Mercure Grand Jebel Hafeet - Al Ain Al Ain location
Show big map »

Hotel Address:

Jebel Hafeet, Al Ain, United Arab Emirates, 0

Get directions
City Centre
  • Al Ain
    8.3 mi
Airports
  • Al Ain (AAN)
    15.5 mi
  • Al Maktoum (DWC)
    67.8 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    124

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedAl AinMercure Grand Jebel Hafeet

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge

Rooms and availability

Double Room
Golf view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Double bed

  • Check Prices
Room Description:

Standard|Twin/Double room - De Luxe - Golf view

Mercure Grand Jebel Hafeet photos Room
Superior Double Room
Pool view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Balcony
  • Work desk
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Voice mail
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Bottled water
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Featuring mountain and golf views, this air-conditioned room contains a minibar and a shower is fitted in the bathroom.

Superior Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
Room Description:

Twin room sole use

Superior Triple Room
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Superior|Triple room - Superior

Mercure Grand Jebel Hafeet photos Exterior Hotel information
Deluxe Room
Golf view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Laundry services
  • Work desk
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • 220/240 V AC
  • Interconnecting doors
  • Voice mail
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Deluxe Room with Extra Bed

Deluxe Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Deluxe Triple Room
Golf view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room with child extra bed (3-12 yrs)

Mercure Grand Jebel Hafeet photos Room
Deluxe Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Voice mail
  • Fax machine
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bidet
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Deluxe Suite with 1 double bed. BED & BREAKFAST. Dynamic product

Executive King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Bathroom:Hair dryer
  • Media:Television
Room Description:

Suite|Executive Suite King (with extra bed)

Mercure Grand Jebel Hafeet photos Room
Executive Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Voice mail
  • Fax machine
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bidet
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Executive Suite with 1 queensize bed. BED & BREAKFAST. Dynamic product

Executive Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Mercure Grand Jebel Hafeet photos Exterior Hotel information
Executive Suite
Golf view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Additional bathroom
  • Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Bottled water
  • Fruits
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
Room Description:

Suite|Double Room Executive Suite (Without Breakfast)

Presidential King Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Voice mail
  • Fax machine
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bidet
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Presidential Suite with 1 kingsize bed. BED & BREAKFAST. Dynamic product

Presidential Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Presidential Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Bathroom:Hair dryer
  • Media:Television
Room Description:

Suite|Presidential Double Suite (Double bed)

Mercure Grand Jebel Hafeet Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Places of interest

Local attractions

  • Jabal Hafeet7.2 mi
    Jabal R/a
  • Al Jahili Fort8.8 mi
    Al AinUnited Arab Emirates
  • Al Ain Oasis9.0 mi
    Al AinUnited Arab Emirates
  • Sheikh Zayed Palace Museum8.7 mi
    Palace
  • Al Ain National Museum8.9 mi
    Al Ain 2 St Al Ain 2 St Box 15715

Near the hotel

  • Mubazzara Park2700 ft
    Below Jabel Hafeet Mountain
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      5
    • Number of rooms:
      124

    Hotel Awards

    UAEHOTEL AWARDSHighly RecommendedAl AinMercure Grand Jebel Hafeet

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in United Arab Emirates

    Use Badge

    Hotels nearby
    Cities nearby

    Mercure Grand Jebel Hafeet Reviews

    Guest reviews are submitted by our customers after their stay at Mercure Grand Jebel Hafeet

    Average guest rating

    7.6out of 10
    Fabulous
    Based on 446 reviews

    Rating by category:

    Rooms
    9.0
    Service
    5.0
    Value
    10.0

    Guest reviews

    • Group of friends
      7.4

      The location is special. The food was excellent. The room was comfortable and quiet. The facilities were more than adequate for a week-end break.

      The front desk staff were inefficient and offhand, almost to the point of rudeness. They hotel had mis-read the booking and tried to infer I had made a mistake and there was no booking for the 2nd room. My request for 2 single beds was accommodated by putting a bolster down the middle of the bed. We had to wait for over an hour for the 2nd room to be ready. There was no apology from the staff.

    • Older travelers
      10.0

      I realy enjoyed the hotel from the time of arrival and the friendliness of the staff the ambience of the place,the comfort of the room and view overlooking the town especially at night ,we realy enjoyed the games and the gym and relaxing at the pool and joining in on the waterslide was such fun for me and my wife. And to top it off with an evening stroll with the weather just awesome.

    • Couple
      8.8

      The view was marvelous

      The price from Booked.net was higher than from the hotel directly

    • Family with children
      7.0

      Wash room of the room would have been more clean...

    • Couple
      5.8

      Good location. Beautiful view from the mountain top. The cafe at the tip of the hotel that serves shisha is a great way to spend the evening.

      Hotel staff and service was quite bad. We had to wait 2.5 hours to check in, then 2 hours to check out. Only one person was manned at the desk which was entirely inefficient. In addtional, hotel staff (namely concierge/front desk) were quite rude. Very disappointed and would not go to hotel again.

    • Family with children
      6.2

      Hotel is nice for a week end break specially for families. Unique in its location and services offered are not bad

      The food is too expensive and not worthed the 300 aed + we paid me and my wife for a buffet dinner. They should lower their prices and make a better quality of food. Knowing that there's no competion around and the closest restaurant is maybe 30 kms away I would suggest to avoid some how to eat in their restaurant.

    • Family with children
      4.0

      I will not recommend this hotel to anyone, the hotel rooms were old and the facilities looked all worn out. The mattress and pillows need replacement I got a stiff neck for 2 days and I had to get medication. The hotel is over priced and so is the breakfast (70 AED). I will not return to this hotel again. The reception staff were horrible. Wrong choice I made through Booked.net.

    • Couple
      4.6

      Location, View

      Service and staff were bad, sorry to say that

    • Older travelers
      7.0

      Stunning location, clean spacious room, good poolside area.

      Slow check in and check out. Overpriced food

    • Older travelers
      7.0

      we requested for double bed, instead they gave us two single beds.

    • Couple
      7.4

      Great view

      Too many screaming kids - I had no idea it was such a family place. And the fact that I was in a smoking room even though I requested a non- smoking room.

    • Couple
      6.6

      When I look from the windows and find the mountain surrounded all me :)

    • Older travelers
      5.4

      The bar and staff were nice and attentive, given that we were the only guest all evening. The view over Al Ain was nice.

      The service was extremely poor. I ordered a bottle of champagne to be in the room on arrival for a special occasion and it was not there. It took us 2 hours of endless phone calls to room service to have it delivered. Really disappointed. The pool bar closed after one drink! I waited 15 minutes to be served in the lobby cafe and finally gave up. The service person was behind the counter busying himself but completely ignored me. Would never go back and would not reccommend!

    • Family with children
      7.4

      Location, wheather due to its hight.

      They reduced materials in rooms such as tea, coffee. Shampoo was not available even after we asked for it although they provides Body Lotion and Bath Gel. Breakfast was not included.

    • Older travelers
      8.2

      Staff hospitality and attendance was perfect

      Restaurant/food at pool side was below expectation and needs improvement.

    How to reach hotel

    hotel Mercure Grand Jebel Hafeet - Al Ain Al Ain location
    Show big map »

    Hotel Address:

    Jebel Hafeet, Al Ain, United Arab Emirates, 0

    Get directions
    City Centre
    • Al Ain
      8.3 mi
    Airports
    • Al Ain (AAN)
      15.5 mi
    • Al Maktoum (DWC)
      67.8 mi
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      5
    • Number of rooms:
      124

    Hotel Awards

    UAEHOTEL AWARDSHighly RecommendedAl AinMercure Grand Jebel Hafeet

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in United Arab Emirates

    Use Badge